Effective Date: May 6, 2025
Introduction
At WOM (wom.en-gb.uk), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Notice explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By accessing or using WOM, you agree to the practices described in this Privacy Notice. If you do not agree, please do not use the site.
What Information We Obtain
We may collect the following categories of personal information:
1. Information you provide directly:
- Name, email address, phone number
- Shipping and billing address
- Payment information (processed securely via third-party providers)
- Product preferences and reviews
- Any communication or feedback submitted to us
2. Information we collect automatically:
- Device type, browser type, and operating system
- IP address, geolocation data
- Browsing behavior, time spent, and pages viewed
- Referral sources and interactions with the site
3. Information from third-party services:
- Shopify (for purchases and checkout)
- Google Analytics (for analytics and search optimization)
- Social media if you interact with us via platforms like Instagram or TikTok
How We Use Information We Obtain
We use your information to:
- Process transactions and manage orders
- Provide customer service and support
- Customize and improve our website and product offerings
- Communicate with you about promotions, updates, and offers (if opted-in)
- Prevent fraud and ensure site security
- Comply with legal obligations and enforce our terms
How We Provide Information to Others
We do not sell your personal information. We may share it only as necessary with:
- Service providers (e.g., payment processors, order fulfillment partners)
- Analytics providers (e.g., Google Analytics)
- Marketing platforms (for email and remarketing campaigns)
- Law enforcement or authorities, when required by law
All third parties are contractually obligated to protect your data in line with this Privacy Notice.
Your Privacy Rights, Including Marketing and Targeted Ads Opt-Outs
You have the right to:
- Access, update, or delete your personal data
- Opt-out of email marketing via unsubscribe links
- Disable cookies through your browser settings
- Use tools like YourAdChoices or Google Ad Settings for interest-based ad opt-outs
California residents have additional rights under the CCPA (see below).
How We Protect Your Information
We implement industry-standard measures including:
- SSL encryption for secure browsing
- Restricted access to personal data
- Regular security monitoring and updates
- Secure payment processing through Shopify and partners
Despite these safeguards, no website can guarantee 100% security. Please use strong passwords and avoid sharing sensitive info via unsecured channels.
Non-U.S. Visitors
If you access WOM from outside the United Kingdom or European Union, be aware that your data may be transferred to, stored, and processed in the UK. By using our website, you consent to this transfer and processing.
Children’s Privacy Rights
WOM does not knowingly collect personal data from children under 13. If we learn that we have collected such information, we will delete it promptly. If you believe we have information about a child, please contact us immediately.
Links to Third-Party Websites, Mobile Apps or Other Services
Our website may contain links to third-party sites or services that we do not control. This Privacy Notice does not apply to them. We encourage you to read the privacy policies of those third parties before interacting with them.
Terms of Use
Use of our site is governed by our Terms of Use. By accessing WOM, you also agree to those terms.
Changes to This Privacy Notice
We may update this notice periodically. Changes will be posted on this page with a new effective date. If the changes are significant, we may notify you via email or website notice.
Contact Us
If you have any questions or concerns about this Privacy Notice or your personal data, please contact:
WOM Support Team
Email: [email protected]
Notice at Collection / Additional Information for California Residents
Under the California Consumer Privacy Act (CCPA), California residents have the right to:
- Know what categories of personal information we collect and use
- Request access to or deletion of their personal data
- Opt-out of the sale or sharing of personal data (we do not sell your data)
- Not be discriminated against for exercising privacy rights
To exercise your rights, please email us at [email protected].
Additional Information for European Visitors
If you are located in the European Economic Area (EEA) or UK, we process your data under the General Data Protection Regulation (GDPR). This means:
- Your data is only collected for specific, legitimate purposes
- We will only retain it for as long as necessary
- You have the right to access, correct, restrict, or delete your data
- You may file a complaint with your local data protection authority if needed
Legal basis for processing includes your consent, performance of a contract, and legitimate business interests.